Order and download issues

A brief list of the most common problems people have with newly-purchased modules.

Order and product support

Receive documented support for your product by entering your license key.

Updates and upgrades

If you are familiar with our upgrade process, click here. If you have MivaCentral products but are unfamiliar with the upgrade process and want to get the best out of our automated download and upgrade system, read points 6, 7 & 8 here.

Access order history

A growing collection of tools that helps you by allowing you to help yourself. Click here to access our self service tools.