Required Notice: This product does not follow the standard MivaCentral Refund Policy because it involves customization, therefore MerchantTutorials.com cannot grant refunds.

Are you a host/developer/consultant with clients using Miva Merchant 5 or 5.5 who have questions that come up again and again, where you'd like to provide a source of tutorials for quick ramp-up? This series of questions and answers will save you significant support time.

MerchantTutorials.com has been created by 5 Year Miva Merchant Consultant Chuck Lasker, formerly of DoublePlus New Media Marketing.

With our branded option, we provide a series of over 50 common questions and answers through text and video tutorials, plus up to 10 custom tutorials you define either for questions specific to your hosting or questions you receive often that are not on our list.

Every tutorial is available in MM5 AND MM5.5 at no extra charge!

All of these will be branded with your logo, provided to you via FTP or DVD to place within your control panel or other password protected client area, for unlimited use by your clients. Here are the included questions:

• Can you show me around admin?
• What are all those features in the Edit Store area in admin?
• How do I add a product?
• What is an attribute and how do I add them?
• How do I add a category?
• How do I add a category header?
• How do I assign a product to a category?
• How do I do subcategories?
• How do I add a page of content?
• What are attribute templates and how do they work?
• How do I replace the Miva default navigation bar with links in the global header?
• How do I put content into my storefront?
• How do I make my domain go to the storefront instead of index.html?
• How do I put graphics into the category tree?
• What are Price Groups and how do I set them up?
• What are Availability Groups and how do I set them up?
• How do I reorder products and categories, and products IN categories?
• What is upselling and how does it work?
• How do I add and manage customers in admin?
• What is the structure of a Miva Merchant page and how do I manipulate them?
• What is the URL of a product if it's not assigned to a category (how do I see it)?
• Do you have any cool admin tips and tricks for saving time and effort?
• How do I change the emails that customers and I get after an order?
• How do I use the Inventory features?
• How do I add another admin user, or change their passwords?
• Can you tell me about all the shipping methods included in Miva Merchant?
• Can you tell me about all the payment methods included in Miva Merchant?
• How do I set up credit card payments?
• How do I process an order in admin?
• Where do I find what modules are available?
• How do I work with Page Templates (LOGN page example)?
• How do I add checkout instructions?
• How do I install a module?
• How do I make it where customers don't see the "create an account" option?
• How do I set my store up where customers have to create an account to check out?
• What are the different page codes, like SFNT, BASK, OSEL, etc.?
• How do I make Add to Basket and other buttons into graphics?
• What is maintenance mode and how do I use it?
• How do I set up sales tax, and/or make products non-taxable?
• How do I create and display custom product fields?
• How do I define what countries are available at checkout?
• How do I add "Your Basket" and "Checkout Now" links/buttons to my global header?
• How do I troubleshoot "secure/nonsecure content" errors?
• How do I make my site stay at 800 pixels wide, centered?
• How do I look at orders in admin (batch reports)?
• What do I do when the "New updates are available for MIVA Merchant" screen comes up?
• How do I get more than 10 products to show up at a time in admin?
• How do I restore a previous version of a Page Template?
• What are Items and why do I need to know about them?
• How do I update a module?
• How do I change my site's default fonts?
• How do I change "basket" to "cart," like, "Add One To Basket" to "Add One To Cart?"
• How do I change what customer fields are required in checkout?
• How do I use those wizards on the page when I first get into admin?

I'll also create 10 custom tutorials of your choosing, such as using Cpanel or certain maintenance tasks you'd like your clients to know about that are not part of the Basic Tutorials list. There are some conditions:

• Files must be password protected for your clients only, not allowing public access.
• A link to upgrade to a Full Subscription must remain at the top and bottom of main tutorial page.
• A page must be created either on your site or ours that details the free Basic tutorials and the benefits of upgrading to a Full Subscription.
• An email must be sent to all Miva Merchant clients about the new free Basic tutorials and the benefits of upgrading to a Full Subscription.