Mail Order Manager for MIVA Merchants (US EDITION)
Order Processing Made Easy for MIVA Merchant with NEW 2-Way feeds!

No matter how great your MIVA Merchant ecommerce site is at collecting orders, you still need to manage the orders processing, inventory, accounting, customer database, marketing, reporting and so much more to make sure your customers are happy and your business grows. And, while that's a long list of tasks, doing it all well results in a operational efficiencies that keep your business thriving and profitable. 

Trying to "piece together" a total solution for all these jobs with a mix of "off-the-shelf" general accounting, contact management, mailing, inventory or simple database programs, can be expensive and simply does not work because you lack true integration and streamlined processes. As thousands of successful ecommerce, mail order and catalog merchants already know, when it comes to the everyday tasks associated with order management, M.O.M. is simply the best tool available. 

Together M.O.M. & MIVA Merchant offer a complete, cost-effective and scalable solution for your entire business and integration is precisely what makes the M.O.M. and MIVA Merchant solution so awesomely powerful! Import your MIVA Merchant orders directly into M.O.M. and let M.O.M. do the rest.

Everything you need to know about a customer 
 from one, centralized, user-friendly screen

FEATURE SUMMARY

Order Entry & Processing

• MIVA Merchant automatic order imports
• Phone, mail, and web orders 
• Order search by order or customer information 
• Batch and 'real time' credit card & echeck processing 
• Pick/pack paperwork with scan & pack control 
• Import from order taking services and the web 
• Order export to fulfillment companies 
• Quotations 
• Return authorizations 
• Gift order management 

Customer Management

• Multiple Criteria Customer search 
• Information and catalog requests 
• Phone contact and call scheduling 
• Online display for contacts, accounts, previous orders, previous purchases 
• Built-in form letter writer including MS Word® interface 
• MS Outlook® interface for e-mail correspondence 
• Symantec WinFax® interface for fax correspondence 
• Customizable customer information fields 
• RFM analysis 
• Points/rewards programs 
• Customer relationship management 

Inventory Management

• Built In MIVA Product Manager 
• Automatic "Active" Inventory Feed
• Unlimited selling prices
• Unlimited purchasing levels 
• Automatic PO generation 
• Drop-ship processing 
• Composite (kit) items 
• Continuity programs 
• Subscriptions 
• Serialized inventory items 
• Size/color matrices 
• Discontinued items 
• Service items 
• Online product information 
• Cross-sell/up-sell/substitutes 
• Bin and warehouse management 

Shipping

• Unlimited shipping methods 
• Rates/zones for UPS®, FedEx®, DHL®, USPS® and others 
• Customer shipping charges based on actual cost or in-house schedule 
• Interfaces for UPS, USPS, DHL and others 

Accounting

• Query-based reporting 
• Accounts receivable 
• Aging & finance charges 
• Accounts payable 
• Check processing 
• Calculation and reporting of sales tax 
• G/L Interfaces to most popular third party applications 

Sales and Marketing Analysis 

• Ad source and catalog 
• Royalties & commissions 
• Inventory reports 
• Built-in graphing feature 
• Reports preformatted for use with MS Excel 

• Internet Commerce

Best of all, you can start with the configuration of M.O.M. that is perfect for your business today and add more as your business grows and evolves. So take wait, take advantage of this exclusive MIVA CENTRAL offer today.