ShipWorks 2.4 dramatically simplifies your shipping and order management. ShipWorks includes support for multi-computer networking, DHL, FedEx, UPS, Endicia, Stamps.com, and much more.
System Requirements:
Windows 98, Windows 98 Second Edition, Windows Millennium Edition (Windows Me), Windows NT 4.0 with Service Pack 6 (SP6) or later, Windows 2000, or Windows XP or later. Supports all versions of Miva Merchant, including 4.x, and Miva 5.
ShipWorks is powerful shipping software that will automate your order management
and shipping process. ShipWorks helps you to run a better business
by increasing efficiency, reducing costs, and automating
repetitive tasks.
"We have recently changed our shipping software to ShipWorks and are very
pleased. The software allows us to view all of our orders in an organized manner
and directly works together with our printable postage software, cutting our
fulfillment time in half from our previous setup! Not only that, but the
customer support has been lightning fast and courteous. What more could you ask
for?"
Dave Schwartz
The Norah Jones Online Store
www.norahjones.com
Compatible with Miva Merchant, ShipWorks integrates tightly with UPS, UPS WorldShip, USPS, Stamps.com, and
Endicia DAZzle. Shipments are processed in batch using the order and address
information pulled from your online store. Tracking numbers are automatically saved into ShipWorks and can be
easily sent to customers using our built-in email support. ShipWorks makes it easy to print address labels,
email invoices, run reports, and manage customers.
"I began to think my career destiny
was to excel at cutting and pasting customer's order data. ShipWorks
instantly prints the entire day's packing slips, the daily production
report, shipping labels for UPS and USPS, all the customer's email
shipment confirmations, and other incredible time savers. We easily
reduced our administrative time from 3 hours a day to 30 minutes. What is
your time worth? You do the math."
Kevin
Kapaun Specialty Java www.specialtyjava.com
ShipWorks has incredible networking capabilities which provides ideal
support for managing your business across multiple computers. Powerful
searching and filtering allow you to manage your order flow, run
reports, and create targeted email lists. ShipWorks
templates can be easily created and customized to print, email, and save
virtually anything your business needs.
-
Learn more about the many time saving features in ShipWorks.
Integrated Carriers
Features
Miva Merchant Integration
- One click and automatic downloads
- Create Miva batches from ShipWorks
- Ability to view orders by batch
- Includes ShipWorks Miva Module for seamless integration with your online store
Automatic Downloads
-
Integrates directly with your online
store.
- Automatically downloads new orders
as they are received.
- Eliminates manual exporting and
importing.
Work with Orders
- View, search, and edit orders.
- Enter manual orders, including items, attributes, and order charges. - Keep track of notes related to each order. - View detailed email and shipping logs for each order.
- Print invoices, packing slips, labels, reports, send email, and more.
Work with Customers
- Automatically builds and updates a customer database from your order history. - View, search, and edit customers.
- Manually add new customer records.
- Keep track of notes related to each customer. - View each customer's order history, all items purchased, and total spent.
- View detailed email and shipping logs for each customer.
- Send marketing emails to your customer list.
Automate with Actions
-
Allows you to configure automatic
tasks. - Actions can be set to
occur when a new order is
downloaded, when a download
completes, and when a shipment is
processed.
- An action can have one or more
tasks, including printing, emailing,
updating local status information,
updating online status information
(not all stores), and playing
sounds.
UPS
OnLine Tools
- Bulk
downloading of rates and transit
times.
- Bulk downloading and printing of
live UPS labels.
- Supports multiple packages,
tokenized reference numbers, and Quantum View Notify.
- Supports standard and thermal
printers, multi-up label sheets, and
combined invoice and labels.
UPS
WorldShip
-
Directly communicates with WorldShip;
no manual import or export required.
- Customizable tokenized reference
numbers printed on labels.
- Supports Quantum View Notify.
- Automatically imports service
used, shipment weight, total cost,
and tracking number after
processing.
U.S.P.S. Label Download
-
Integrated directly with USPS for
downloading live labels (without
postage).
- Perfect for business with their
own postage meters.
- Delivery confirmation is free for
Priority Mail, and only $0.13 for
First Class.
Stamps.com
-
Directly communicates with the
Stamps.com; no manual import or
export required.
- Supports stealth postage mode.
- Customizable tokenized memo's
printed on labels.
- Address verification and
correction.
- Automatically imports tracking
number after processing.
Endicia DAZzle
-
Directly communicates with DAZzle;
no manual import or export required.
- Customizable tokenized rubber
stamps printed on labels.
- Automatically imports tracking
number and total cost after
processing.
Shipment Creation
-
Shipment address pre-filled based on
order shipping information.
- Create multiple shipments, using
multiple carries, for each order.
- Product weights automatically
downloaded. (eBay and Miva)
- Customer-chosen shipping method
automatically downloaded. (Yahoo!
and Miva)
- Quickly enter weights using
zero-configuration scale support.
Shipment Tracking
-
Integrated UPS and U.S.P.S. tracking
for support personnel.
- Send bulk email to customers with
clickable tracking links.
- Tracking numbers automatically
imported and saved after processing
shipments.
Shipping Labels
-
Supports inkjet, laser, and thermal
printers (such as Dymo and Eltron).
- Print full page shipping labels,
or multi-up sheets.
- Print all-in-one forms that
combine invoices\packing slips and
the shipping label. - Print standard Avery (or any brand) address labels using customizable XSL and HTML.
- SureSize™ technology ensures every
address and graphic fits on every
label.
HTML Templates
-
Includes email, invoice, packing
slip, reporting, and exporting
templates. - Customizable, powerful, well-documented XSL template format.
- Specify which printer (supports
networked printers) and paper tray
to which each template should print. - Powerful "conditions" can be embedded in templates.
Invoices & Packing Slips
- Plenty of royalty-free, customizable XSL templates (see the Gallery).
- Print pick-lists for warehouse
staff to efficiently pack shipments.
Reports
- See
exactly what your customers are
buying, and how much of it. - XSL template based, completely customizable.
- Evaluate various aspects of your
business.
Generic Export
-
Customizable exporting of any data,
to any format.
- Export bulk data to .htm, .txt, or
.csv.
- Easily integrate with your
existing software, such as MOM and
Great Plains Accounting.
Email
- Integrated email with viewable history for each order and customer record.
- Built-in WYSIWYG email editor.
- Send email in bulk, with one click.
- Send payment requests, shipping
notifications, and clickable
tracking numbers.
- Send invoices, product
announcements, and targeted
advertisements. - Plenty of included, customizable XSL templates.
- Ability pecify a specific email
account each template should be sent
with.
Order Status
-
Customizable order status allows
tracking each order through your
business flow.
- Use with filters to display a
running count of how many orders are
in each status.
- Send emails to customers with
order status updates.
Add
and Edit Orders
- Add
manual orders, such as orders taken
by phone.
- Add and edit order items, charge
details, and notes.
- Modify and correct order details
when customers call in.
Customer Service
- "Quick Search" fields look up customers and order numbers instantly.
- All order information, including
notes, status, and tracking
information are immediately visible.
- Keep customers up-to-date with
shipping and status notifications.
- Incredible networking support
keeps customer service reps and
shipping stations constantly
synchronized.
Filtering and Searching
-
Customizable filters allow you to
specify any search criteria you
want.
- Filter Panel shows each filter as
a folder, with a count of matching
orders.
- Clicking the filter folder
instantly displays the matching
orders.
- Pre-installed filters help you get
started right away.
Networking
-
Connect all computers to the same
ShipWorks database.
- Automatic, immediate
synchronization yields efficient
processes and reduced errors.
- Manage customer service and
shipping from different locations,
while staying connected.
- Easy installation and setup.
Miva Merchant
-
Batches Panel shows all batches and
how many orders in each batch.
- Filter the order display by batch.
- Automatically detects when orders
are moved from batch to batch from
Miva admin.
- Create batches directly from
ShipWorks.
eBay Sellers
- Leave
eBay feedback in bulk with
customized presets.
- Sell all feedback that has been
left for you by buyers.
- Track checkout status and send
bulk payment reminders.
- Downloads eBay checkout data, as
well as address information entered
in PayPal.
- Automatically updates your "My eBay" status after processing shipments.
Configurable Interface
-
Customize grid column order, sort
order, and which columns to display.
- Detail panels show all selected
order details at a glance, on one
convenient screen.
- Customize panel size, location,
and visibility.
- Customize toolbars and
context-menus.
Scale Support
- Zero-configuration scale support for serial ports - plug it in, and it just works.
- NCI model 7010S (also known as the Stamps.com
scale). - Fairbanks scales.
- Metler Toledo scales.
- Salter Brecknell 7010SB. - Supports the scale models listed above that include a serial port.
Administration
-
Simple setup and installation, no
knowldege of databases required.
- Easily backup and restore all
ShipWorks data in a single click.
- When setting up networked
installations, the main database is
automatically detected.
Powerful Database
-
Microsoft SQL Desktop Engine (MSDE)
provide free with purchase of
ShipWorks.
- Fast, efficient, and maintains
data integrity.
- Built on the same engine as MS SQL
Server.
ShipWorks includes a number of royalty-free invoice,
email, and report templates that you can easily customize to
fit your specific needs. Any template can be printed, emailed,
or saved. Editing templates is as simple as clicking
"Edit" in the built-in template manager and making your
changes using the built in XSL editor.
Miva Merchant Integration
