Display the contents of baskets before and in most cases, after the order is finalized with this MIVA Merchant module. If you are using Merchant 5.x and MySQL, you will not be able to display the contents of completed orders or baskets which have been deleted in this module. With 5.x and MySQL you will be able to see the baskets which did not complete and have not yet been deleted (either by the store admin when deleting baskets or by the customer deleting their own basket). This module is for MIVA Merchant 5.x. We also have the corresponding module for an older version of Merchant.
Once a customer enters their personal data,
an order number is assigned to the basket. During the next
few minutes a variety of things can happen, one of which is
the order will be completed without error. On the other
hand, an order may not be completed due to server error,
communication between the payment processor and your store
fails, the customer decides not to purchase, duplicate ID
corruption occurs in your orders database, and any number
of other perils.
If you have not packed your store databases, you may still
be able to recover most information from lost orders. This module
provides the ship to and bill to customer info. It lists
the products and their attributes that were ordered. It
lists the shipping, tax, coupons, discounts and other
miscellaneous entries. It also displays the payment module
and data element (not the CC number) in completed orders (MivaSQL).
With Merchant 5.x (using MivaSQL), the data will remain in this file until you pack the
store databases or the basket number is reclaimed by merchant. The number
may be reclaimed if the customer re-visits your store after
their earlier, abandoned basket had timed out. If they don't
re-visit, the number will remain until you pack the store
databases. If using 5.x and MySQL, you will still be able to see the data as long as the basket is not deleted and the order had not been completed.
