Collect supplemental, required or non-required responses from
customers at checkout. You can add as many additional checkout
questions to your form as you want, within reason. This module is for MIVA Merchant 5.x. We also have the corresponding module for an older version of Merchant.
Features:
- Collect supplemental, required or non-required responses from customers at checkout
- Export responses to a delimited flat file
- View responses in the file with a searchable admin report
- Display responses in the include modified invoice emails and batch reports and invoice screen
- Display responses in the individual edit order
screen
- Include response data in the order export file created by our inexpensive EZ Batch Report module (sold separately)
- Configure text label for each question to preceed the responses in the emails and reports
- Special instructions for the order, e.g. shipping needs
- Collect responses from survey or poll questions
- Customer entered gift card messages
- Questions displayed in a table which the store owner designs with standard HTML
- Limit the display of questions based on specific product codes
- Limit the display of questions based on the ship to country of the order
- Used in conjunction with our Mail Manager module, activate sending of specific emails
- Assign a fee to one response, for example gift wrapping fee, donation, or rush handling
- Insert a negative fee (vs positive fee) for impromptu sales, etc
- One or more responses can be required before customer can proceed
- Highlighted error message when required response(s) are omitted
- Tokens can be used to refill the responses if the page is redisplayed due to missing info
- Our standard version contains the features you'd expect in competitors' pro version
Feature Details.
The responses are exported to a delimited text file which can be
imported into most database management systems for further analysis. You
can also have those responses appear in the Miva Merchant Email notification and batch
processing (modified email and batch modules included in the zip file). Use the module for the customer to add special instructions for the order, collect responses from survey or poll
questions, allow the customer to fill out gift card messages, include salesman or representative code, and other additional checkout data.
The admin interface allows you to build the form with
your store's questions using standard html syntax. Hence,
you can make the response collection table match the rest
of your store's look and feel. You can have text, radio, select drop down list, text area, and checkbox inputs designed the way you want them. Add css if you like or use typical fonts and table tags.
You can place the questions on one of the three checkout screens. You simply add the tokens to the page templates per the install doc.
You can also specify one or more
of the questions to be required. Customers will not be able to complete
the checkout if they do not respond to the required questions.
You can purge old questions from the active file and place them in a
historical file in order to improve response time during order batch
processing retrieval. The optional order batch retrieval uses the modified core batch report which is included in the zip distribution file.
You can limit the display of Addendum
questions based on specific product codes. If you list product
codes in the admin input, the questions will only be displayed
if one of those products is in the basket at checkout. You
can also use the wild card product code like 1AA*. If the
applicable products all begin with the same characters, you
can use the asterisk. This can only be used for the beginning
characters in the product codes.
You can also
limit the display of questions to specific ship to countries.
You can optionally include
the questions in the email along with the responses by using the modified email module which is included in the zip distribution file. In addition to the Addendum responses, we modified the email to include tokens in the subject for
order_id, order_total, order_total_f, order_bill_fname, order_bill_lname, order_ship_fname, order_ship_lname, order_bill_email, and order_ship_email. If using our Mail Manager (sold separately) module you can have a question (checkbox) which will trigger a specific email, e.g. opt-in mailing list signup. You can also include the questions and responses
on the invoice (last page after payment completes). The responses for the batch report are retrieved from an indexed database for faster access.
You can also
attach a fee to a specific answer to one question if you
place the questions on either the customer information or
shipping/payment selection screens.
The included Addendum View report feature
allows you to search (within admin) the addendum file
for specific responses. For example, you might have a question
for a specific requested shipping date. Simply search the file
for orders which have requested the delayed shipping for that
date. The order numbers can be returned and fed into our EZ Batch
report (sold separately) for a tailored report for a specific shipping date.
Another popular use of Addendum is to collect the salesman or representative
code with an order. Not only can you display the code in the batch report,
but if you use Addendum View to create a list of orders attributed to that
salesman, you can make a batch printout for each salesman
with only their orders on it if you are using our EZ Batch Report (sold separately). You can also include the Addendum responses in the order export file that EZ Batch creates.
Limitation: When used in a store which uses PayFlow
link, PayPal or iTransact payment systems, you will need to place
your questions on either the customer information screen
or the shipping and payment selection screen. Those
payment systems transport the customer to another domain.
Hence, the module needs to save the responses to a file
before the customer is transported off-site. When the
customer returns from the off-site payment screens back
to your store, the responses will be retrieved for saving
to flat file or display in your merchant notification email.
The included modified merchant email and batch reports will display the Addendum resposes. Additionally, the batch report can provide page breaks between each order for better printouts (incoices). Also, the merchant notification email allows you to insert tokens in the subject line so you can include things like the order number, order total, and customer name in the subject of the email.
Compare this module with our competitors' pro or advanced or ultimate versions. Those are just words tacked onto a module name. Don't let our low price fool you - compare features and you will find this module probably contains all of the features found in theirs plus we have several additional features. The Addendum module has been in use since Merchant version 1.x and continually enhanced with each version. Our competitors will try to keep up, but the simple choice is, why get a shadow when you can get the "original".
The Addendum module has been in use since Merchant version 1.x and continually enhanced with each version. If all you need is a module to collect checkout responses, it is great. However, if you'd like a module which treats the responses as custom fields of an order so that store owners can create unlimited order custom fields which can be filled out by customers or store personnel, checkout the
Order Custom Fields module. This gives you not only the capabilities of Addendum but lets store owners update order info for order status tracking by customers.
The module currently fully supports the mivasql configuration of MIVA Merchant 5. It also supports MySQL as long as load balancing has the data stored on the single MySQL server and
permissions are set correctly on the data
directories. This would be the case in most of the server setups. If you are using Merchant 5.x and your host is web.com, you will not be able to use this module due to the way they configure their servers. There are no known issues with
other hosts.
